DERE-1109B Fundamentals of Conflict Resolution

The field of conflict resolution has boomed recently due to a greater understanding of the high cost conflicts entail for individuals and social groups or organization. The course is designed as an interactive seminar that explores the theories of causes and management of conflicts. Students learn to assess and identify the conflict and become familiarized with the different resolution techniques available, such as negotiation, mediation, arbitration, facilitation and reaching consensus.




Bernal Gutierrez Rafael